Privacy policy

This Privacy Policy explains how Homeriy ("we", "us", or "our") collects, uses, stores, and shares personal information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you acknowledge that your personal information may be handled in accordance with this Privacy Policy.

Information We Collect

When you browse our website, make a purchase, sign up for communications, or contact our support team, we may collect personal information such as:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number, when provided
  • Payment-related information
  • Purchase and order history
  • IP address
  • Browser and device details
  • Information about how you use and interact with our website

How We Use Your Information

We may use the information we collect to:

  • Process, manage, and fulfill your orders
  • Provide customer service and respond to inquiries
  • Communicate with you about purchases, deliveries, and support requests
  • Send order confirmations and shipping notifications
  • Improve our website, products, services, and customer experience
  • Detect and prevent fraudulent or unauthorized activity
  • Meet applicable legal and regulatory requirements
  • Send promotional or marketing communications when permitted by law or when you have provided consent

Payment Information

Payments made through our website are processed by secure third-party payment service providers.

Homeriy does not store full credit or debit card details on its own servers. Payment information is handled by authorized payment providers using appropriate security and industry standards.

Shopify

Our online store is powered by Shopify Inc., which provides the e-commerce infrastructure used to offer and sell our products and services.

Personal information may be processed or stored through Shopify's systems, databases, applications, and service providers. Shopify applies security measures designed to protect the data processed through its platform.

Cookies and Similar Technologies

We may use cookies, pixels, tags, and other similar technologies to support website functionality, understand how visitors use our store, analyze performance, personalize content, and improve the overall shopping experience.

These technologies may collect information such as browser activity, device details, website interactions, and usage patterns.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some parts of our website.

Analytics and Advertising

We may work with third-party analytics, advertising, and marketing providers to better understand website traffic, customer behavior, and the effectiveness of our advertising campaigns.

These service providers may use cookies or similar technologies to collect information about your interactions with our website.

Email Marketing

If you subscribe to our newsletter or otherwise consent to receive marketing communications, Homeriy may send you emails about products, promotions, special offers, and other store updates.

You can unsubscribe at any time by using the unsubscribe link provided in our marketing emails or by contacting us directly.

How We Share Personal Information

Homeriy does not sell your personal information.

We may share personal information with trusted service providers when reasonably necessary to operate our business and provide our services, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Logistics providers
  • Customer support services
  • Marketing and analytics providers
  • Fraud prevention and security providers
  • Government agencies or other authorities when required by applicable law

These third parties may only receive information that is reasonably necessary for them to perform their services.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Data Security

We use reasonable technical, organizational, and administrative measures intended to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. As a result, we cannot guarantee absolute security of information transmitted through or stored by our services.

Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information, including:

  • The right to request access to personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict certain types of processing
  • The right to withdraw consent where processing is based on consent
  • The right to request a copy of certain personal information

To submit a privacy-related request, please contact us at contact@homeriy.com.

We may need to verify your identity before completing certain requests.

International Data Transfers

Because we work with service providers and technology platforms that may operate internationally, your personal information may be processed or stored outside your country of residence.

Where required by applicable law, reasonable safeguards are used to protect personal information transferred internationally.

Children's Privacy

Our website and services are not directed toward individuals who are below the legal age required to enter into online transactions in their jurisdiction.

We do not knowingly collect personal information from children or minors in violation of applicable law.

If you believe that a minor has provided personal information to us improperly, please contact us so that we can review the matter.

Third-Party Links

Our website may include links to websites or services operated by third parties.

Homeriy does not control and is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal obligations.

When updates are made, the revised version will be published on this page and will become effective when posted unless otherwise stated.

Contact Us

If you have questions about this Privacy Policy, how your information is handled, or would like to exercise an applicable privacy right, please contact us:

Email: contact@homeriy.com