Contact information
We’re here to help.
If you have any questions about your order, shipping, returns, refunds, products, or our services, please feel free to contact the Homeriy customer support team.
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM
Our customer support team is unavailable on weekends and public holidays. Messages received outside our regular business hours will be reviewed on the next business day.
Response Time
We aim to respond to all customer inquiries within 24 business hours.
During periods of high demand, response times may occasionally be slightly longer. We appreciate your patience and will respond as soon as possible.
Order-Related Inquiries
For questions regarding an existing order, please include your order number and the email address used when placing your purchase. This helps our support team locate your order and assist you more efficiently.
Contact Homeriy
Email: contact@homeriy.com
Customer Support: Monday – Friday, 9:00 AM – 5:00 PM
Average Response Time: Within 24 business hours